Avis Car Rental

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Reviews

• Jessica Kaufmann

  Oct, 26 2018
  ★ ☆ ☆ ☆ ☆
  I reserved a car online for pick up today. The rude man that did not greet me because he was on a personal phone call made my entire experience with Avis absolutely awful. I went to use my debit card for payment and he rudly told me that it is not an acceptable form of payment and that without a major credit card he would not rent to me. I explained I did not have one and asked if there was any way he could use it and put a hold on it. I explained I was in a car accident a couple days back , he then said "well if you have good credit I may be able to help". I said it was fair, he replied with "I doubt it then". He ran it anyways, instantly said to me DENIED! He then asked me why I didn't have a major credit card and why I couldn't ask the man who drove me here ti use his. I replied "its none of your business and that my "father" does not have one either". At this point i was humiliated and decided to walk out. Unfortunately I will not be back, I understand rules and regulations of things but to disrespect a customer is unacceptable.

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